The Pricing Policy of AstroSOLV involves specifications and clarifications about the prices charged for the product and services provided to customers, cancellation policy, the refund policy for products and services, complaint registration, redressal and resolution for any service provided.
The generic price range of most our products and services varies from INR 300 (or USD 5) to INR 2000 (or USD 25) per user per session.
We, at AstroSOLV provide cancellation on orders of any product or service, considering the product is not shipped at the time of cancellation. You may cancel your item within 24 hours of purchase, otherwise the item cannot be cancelled and the refund for that shipped item will become impossible.
If you are dissatisfied with the service from an Astrologer, then you may raise a dispute/ complaint with the AstroSOLV team for that service/ order. The AstroSOLV team shall mediate your dispute with the Astrologer, thoroughly and fairly investigate the service delivery records, and if the investigation results in your favor then you will be awarded with a refund in your AstroSOLV wallet within a specified time.
The AstroSOLV team may contact you individually also for more information, reviews and/or clarifications. The decision taken by the AstroSOLV dispute management team shall be final and binding to all stakeholders. You can raise a dispute within 24 hours of delivery of any service. AstroSOLV team shall typically take 3-4 business days to complete investigation, make a decision and process refunds.
Discounted items or services, once purchased, are not eligible for return and/or refund or cancellation.
AstroSOLV will not accept refund requests for your shipped orders except in the situation of a substantial manufacturing defect.
AstroSOLV’s parent company TechBode Solutions Private Limited reserves the right to refuse services to any party, on account of suspicion of misuse.
We may amend or change the Pricing Policy in-part/ full without any advance Notice, and changes any shall be communicated to you by way of instant Notifications.
By registering at AstroSOLV, you hereby confirm to have read and accepted to the Pricing Policy.